How do I track my order?
Your order will be delivered by Australia Post. Once your order has been shipped, you will receive an email containing a tracking ID number on how to follow your order’s journey to your door. Please allow 12 hours (after shipping occurs) for your parcel to register the tracking ID against your order, before attempting to track your parcel.
In the event an attempt by Australia Post is made without delivery, a card may be left stating that your parcel is ready to pick-up at your local post office. We strive to personally deliver your items and obtain a signature. When no one is home to accept your parcel, or if the item can't be left in a safe spot, we'll leave a card to let you know where you can collect it. To collect your parcel, simple take the card, proof of ID (with signature), and proof of address to the Post Office listed on your card.